Case management
Review every case. Keep every decision.
Send the cases that need a human to a review queue, work them as a team, and keep a complete audit trail of every decision.
How it works
- 1
Queue
Cases that need review land in a shared queue.
- 2
Review
Analysts take cases, add notes and decide.
- 3
Record
Every action is kept in the audit trail, ready to export.
Illustration
Manual review, done right
Review queue
Cases that need a human, in one queue.
Complete audit trail
Every decision, who made it and when.
Notes
Comments kept on each case.
Assignment
Cases assigned to analysts and teams.
Export
Files exported for regulators and auditors.
The whole file
The verifications, matches and evidence of a case in one view.
Integrate in a few calls
List and update cases through the API, or work them in the portal.
Open the developer hubRequestIllustration
curl "$NODEID_API/v1/cases?status=open" \
-H "Authorization: Bearer $NODEID_KEY"Response
{
"cases": [
{ "case_id": "case_2c7…", "reason": "possible_pep_match",
"assignee": "analyst_a", "status": "in_review" }
]
}Know every business and every person you work with
Request a demo, or get your API keys.